FREQUENTLY ASKED QUESTIONS

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How long does delivery take?

United Kingdom

Tracked and Signed For shipping (2 - 3 working days)

Europe

Tracked and Signed For shipping (4 - 5 working days)

United States & Canada

Tracked and Signed For shipping (5 - 6 working days)

Rest of the world

Tracked and Signed For shipping (6 - 7 working days)

Please Note

You will receive a shipping confirmation email when your order has been dispatched. This email contains a tracking link for you to follow the progress of your shipment.

Please note that it may take up to 24 hours from the time you received the shipping confirmation email before the link is active.

During busy sales periods, deliveries may take up to 6 working days longer than usual.

How much is delivery?

United Kingdom

Tracked and Signed For shipping (2 - 3 working days)

£5 per order

Europe

Tracked and Signed For shipping (4 - 5 working days)

£15 per order

United States & Canada

Tracked and Signed For shipping (5 - 6 working days)

£20 per order

Rest of the world

Tracked and Signed For shipping (6 - 7 working days)

£20 per order, £1.50 per extra item

How do I track my order?

You will receive a shipping confirmation email when your order has been dispatched from our warehouse. This email contains a tracking link for you to follow the progress of your shipment. Please note that it may take up to 24 hours from the time you received the shipping confirmation email before the link is active.

Please ensure to leave a mobile contact upon checkout, in order to be easily reached by our Customer Care team and our carrier partner as soon as your parcel is on the way to you

When can I expect my order?

All orders take 1-2 working days to be processed at our warehouse before being sent out.

You will receive a shipping confirmation email when your order has been dispatched from our warehouse. This email contains a tracking link for you to follow the progress of your shipment.

Please note that it may take up to 24 hours from the time you received the shipping confirmation email before the link is active.

Delivery times depend on the destination:

Delivery within the UK takes 2 to 3 working days.

EU, US and International deliveries take 5 to 9 working days.

During busy sales periods deliveries may take up to 6 working days longer than usual.

Where can I receive my order?

We deliver worldwide and to your preferred address.

*Please note that if you reside in the Russian Federation or Ukraine, due to the current international scenario, some orders may be impossible to deliver in due time. We recommend getting in touch with us prior to placing your order and in all cases, you must provide a business address as our preferred courier company will not deliver unless this occurs.

Which currencies can I shop in?

You can shop in GBP.

Which payment methods do you offer?

We accept payments from Credit and Debit Cards (Visa, MasterCard, American Express, Diners or Maestro Cards)